Make a deposit Bank Transfer Credit/Debit card Neteller Skrill Netbanx Request a Withdrawal Bank Transfer Credit/Debit card Neteller Skrill Account Funding and Withdrawals You can make deposits and request withdrawals from your Personal Area. We accept multiple payment options to fund your account such as bank transfer, credit/debit card, Neteller, Skrill and online bank transfers for customers with residence in China. Our customer support team is available 24 hours a day 5 days a week to assist you in case you need any help funding your account. You can find the most relevant information in the table and fact sheet below. Note that timeframes in the table for deposits or withdrawals reflect ActivTrades processing time and do not take into account the timing of the financial institution where your account is held. For example SEPA bank withdrawals are cleared next day, as well as Credit / Debit cards withdrawals. TypeChargesStandard TimeframeProcess deposits BANK TRANSFER Free Same working day ActivTrades bank account details are available here and in the Personal Area Uk debit card Free 30 minutes OnlineAnytime in your Personal Area under "Make a Deposit" CREDIT CARD / NON UK DEBIT CARD 1.50% 30 minutes Neteller Free 30 minutes Skrill Free 30 minutes Netbanx Free 30 Minutes Withdrawals bank transfer (SEPA, UK FASTER PAYMENT, CHF, BGN) Free Same day if request by 12:30 (UK Time Zone) OnlineAnytime in your Personal Area under "Request a withdrawal" bank transfer (NON-SEPA / CHAPS) 15€ / 15£ Same day if request by 12:30 (UK Time Zone) Bank Transfer USD 12.50$ Same day if request by 12:30 (UK Time Zone) UK debit card Free Same day if request by 12:30 (UK Time Zone) Non UK debit card Free Credit card Free Neteller Free Same day if request by 12:30 (UK Time Zone) Skrill Free Same day if request by 12:30 (UK Time Zone) Funding and withdrawals fact sheet FUNDING You can fund your ActivTrades account from your bank account by sending funds into our Segregated Client Accounts at Barclays. Note that we cannot accept any third party deposits but we accept funds from a joint bank account. Bank account details in the different currencies can be found here. Note that you should transfer funds in the same currency as the bank account you are sending to, otherwise our bank might convert the funds into the currency of the account and we would apply that amount into your trading account. For example, if you want to fund your USD trading account you should send USD into our USD client bank account. Note that if you hold a bank account in EUR and would like to fund a USD trading account, you may send EUR into our EUR client bank account and once we receive the funds we will convert EUR into USD using the live rates from the trading platform(1). ActivTrades does not charge for incoming transfers however charges may be applied by the remitting or intermediary banks. (1) Restriction applies for large amounts. WITHDRAWAL We will send the funds from your trading account to the original bank account you have sent the funds from. We might request a copy of your bank statement as a proof of account ownership. Bank withdrawal fees depend on the currency and type of transfer requested. Transfers under SEPA, BACS and Fast Payment systems are free. However, urgent, international and CHAPS payments incur fees. Please note that there might be additional charges from the beneficiary and/or intermediary bank(s). ActivTrades bank accounts FUNDING We accept Visa, Visa Debit, MasterCard, Maestro and Visa Electron. You can only transfer funds from a credit card which is issued in the name of the ActivTrades trading account holder. We cannot accept card deposits from a third party. We do not charge any fee on the first deposit, and subsequent deposits will incur a 1.5% fee if you use an international debit card or any credit card. There might be other associated fees from your card issuers bank. WITHDRAWAL Please note that in case you funded your account via a debit or credit card, we will refund, in the first instance, to the card used, and up to the amount and same currency of the deposit received. Any additional funds or profits will be paid to your bank account. Note that you can only request a withdrawal to the card used to fund your trading account in the past 12 months, otherwise the funds will be sent to your bank account. We do not charge any fees on card withdrawals, however, your card issuer might apply a transaction charge. FUNDING You can fund your ActivTrades account from your Neteller wallet at no cost in less than 30 minutes. Neteller is a global online payment solution designed to make secure payments. If you do not have a Neteller wallet, you can easily open an account with Neteller and deposit funds from your Neteller wallet to your ActivTrades account. If you don’t have an account you can Sign up here. WITHDRAWAL You can request a withdrawal from your ActivTrades account to your Neteller wallet. Please note that we are only able to transfer funds to a Neteller wallet which has been used to fund your trading account in the past. Funds will be returned to the NETELLER account you initially deposited from and in the same currency of the deposit. No fees will be charged for a Neteller withdrawal. FUNDING You can use your Skrill account to fund your ActivTrades trading account at no cost to you in less than 30 minutes. Skrill is a digital wallet that will provide you the benefit of connecting all your payment options and use them safely to make online payments. If you don’t have an account you can sign up here. WITHDRAWAL You can request a withdrawal from your ActivTrades account to your Skrill wallet. Please note that we are only able to transfer funds to the Skrill wallet which has been used to fund your trading account in the past. Funds will be returned to the Skrill account you initially deposited from and in the same currency of the deposit. No fees will be charged for a Skrill withdrawal. FUNDING Use this option to make an online transfer from your bank account to your trading account. Select your bank from the list provided of major Chinese banks and login with your online banking credentials to process the transfer. Exchange rates from CNY to USD is set by Netbanx and does not involve ActivTrades. Activtrades covers all costs associated with using this service. The minimum amount per transaction is 50.00 USD and the maximum amount per transaction is 7,900.00 USD. This payment type is only available for clients with residence in China.